myNGOVO

piggy bank to represent salary advance.
Applying for a salary advance- myNGOVO Advance FAQs

How do I apply for a salary advance with myNGOVO Advance?

myNGOVO Advance provides instant salary advances to employees in Kenya. This gives them the flexibility to access part of their salaries as they earn it with no interest charges and no CRB checks!

Is myNGOVO Advance instant salary advance a loan?

No. myNGOVO Advance instant salary advance is not a credit solution. There is no underwriting, no hidden fees, no debt created and no interest charged.

How does a business offer myNGOVO Advance instant salary advance?

myNGOVO partners with employers to offer financial liquidity to their employees. Once an employer agrees to offer myNGOVO Advance as an employee benefit, employees can access part of their earned wages as salary advances via the myNGOVO app. Ease in applying for a salary advance in Kenya.

Are there any costs for businesses to offer the service to their employees?

No. There is no capital commitment from employers or any setup fees charged.

How do employees receive their salary advances?

Employees access their salary advances instantly in their mobile wallets (MPESA). Applying for a salary advance is seamless with our App.

What devices are currently supported by myNGOVO?

myNGOVO Advance is currently available on Google Play.

Where can I download the myNGOVO salary advance app?

You can download the myNGOVO instant salary advance app here: https://play.google.com/store/apps/details?id=ke.co.twenifo.myngovo

How do I apply for a salary advance payment? (New employees)

To apply for myNGOVO instant salary advance for employees in our partner companies, download the app here.   

                  

Then sign up and request for an advance

               

Then sign up and request for an advance payment.

I have requested the salary advance but didn’t get the money

It is possible that you are not whitelisted by your employer to access salary advances through the app.

Consult your employer and complete the steps needed and you will be able to access salary advances again.

Why isn’t my salary advance payment request going through?

It is possible your employer has not reconciled their previous month’s deductions to warrant access to salary advances for the new month.

Please reach out to your employer or send us an email to info@myngovo.co.ke to rule a technical hitch.

How much can I access as salary advance?

The limit is determined by the employer.

The salary advance limit can be up to 50% of the net salary of an employee.

Can I access more than Ksh 50,000?

Yes. As long as it’s within the limit set by your employer and within 50% of your net salary.

Can I access Ksh 25,000 as salary advance?

Yes. As long as it’s less than 50% of your net salary and within the limit set by your employer.

How much is my myNGOVO Advance instant salary advance limit?

Your salary advance limit is determined by the limit set by your employer or 50% of your net salary. Through the App, you can access your salary advance limit anytime.

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